The Maria college IT department provides technical support for the Maria College community. Whether it’s login issues or installing software, we are here to help.
Contact & Support
- Email: helpdesk@mariacollege.edu
- Helpdesk Phone: 518-861-2592
- Location: Main Building Room 206
- If you have forgotten or need to reset your password, please do so
Support Hours
- Monday – Thursday: 8:30 am – 6:00 pm
- Friday: 8:30 am – 4:30 pm
- Saturday – Sunday: 8:00 am – 4:00 pm
Campus Printing (Ricoh Printers)
To streamline printing on campus, Maria College uses a badge release printing system. Your Maria College computer will be connected to the Rioch Printers found in each building.
- Select “Ricoh Printer” from your computer’s print menu.
- Walk to any Ricoh printer with a badge reader
- Scan your badge at the card reader to authenticate.
- Select and release your pending print jobs from the touch screen
For your first print job you will need to authenticate your credentials. Scan your badge and sign in on the printer using your username and password. Next time you need to print you can simply scan your badge to release your print job.
Wi-Fi
Staff & Faculty: Connect to the “Staff & Faculty” SSID using your Maria College credentials. This connection will only work on a Maria College domain joined computer.
Students, Personal, & Guests: Connect to the “Guest” SSID. Please contact the Helpdesk if you need the current Guest Password.
Microsoft Office 365
All students and employees can install office on up to five PCs, or Macs, 5 Tablets and 5 Smartphones.
- Log in to MyMaria.
- Select Microsoft Office 365 from your Quick Links.
- Click “Apps” (bottom left) → “Install apps” (top right) then select Microsoft 365 apps.
- Follow the on-screen prompts to complete the installation.
Loaner Laptop Program
Maria College provides a limited number of laptops for students who need a temporary laptop. Currently enrolled students can loan out a laptop for the semester. Please fill out the following form and someone from the IT department will contact you on laptop availability. Laptop Loan Request Form – Fill out form
Security
Maria Colleg IT will never ask for your password by email or phone. Please do not share your login information. Report suspicious activity to helpdesk@mariacolleg.edu