Employment

Position Summary: The Computer & Network Support Technician is responsible for following established protocols; install and maintain computer hardware, telecommunications, audio visual equipment and all College-supported network applications.  Install software, provide end-user technical support and training, and perform quality assurance tasks to ensure user workstations and network performance meet College and staff, faculty and student user requirements. Troubleshoot computer and network problems; determine the source of the problem, advise on appropriate action, and test and implement solution.

Salary Range: $19.80 – $21.00 per hour

Job Duties, Responsibilities, and Tasks:

• Establish email and computer accounts for students, faculty and staff. This includes managing security, file permissions, file system integrity, and adding and deleting users
• Administer user workstations and support user activities. Reset passwords for email, computers and Blackboard applications. Provide first-level contact to investigate problems; determine possible solutions; test and implement solutions.  Quickly respond to all user questions received via email, telephone or in person providing accurate, secure and reliable information; escalate unresolved issues to the next level of support
• Install, configure, maintain and repair college computers, file servers, network cabling, and other related equipment, devices, and systems. Add or upgrade and configure disk drives, printers, external hard drives and related equipment
• Perform software and application installation and upgrades
• Troubleshoot networks, systems and any college applications to identify and correct malfunctions and other operational difficulties
• Develop and conduct various training and instruction for system users on operating systems and other applications; assist users in maximizing use of networks and computing systems; tutor individual users; help users log into and navigate within computer systems and College applications and on-line resources
• Maintain confidentiality with regard to the information being processed, stored or accessed by the users on the network
• Serve as the central point-of-contact for students, faculty, and staff in reporting and resolving computer and telecommunications issues
• On call evenings and weekends during the academic year; this involves carrying a phone and responding to emergency calls made until 9:00 p.m. weekdays and weekends; the responsibility is rotated between the Computer & Network Support Technicians
• Maintain effective working relationships with external service providers/ vendors and other providers to support user activities. Maintain up-to-date product and technical knowledge to ensure utilization of the latest computer and network technologies

Education and/or Experience

• An associate degree or having obtained the majority of course work required for an associate degree in network system administration, computer or information science, or computer engineering is required along with 3-5 years’ experience in a customer service environment. Microsoft Office 365 certification is suggested.
• Excellent computer skills are necessary as is strong knowledge of Microsoft Windows operating systems. The position also requires knowledge of basic hardware and software functions and networking. familiarity with classroom technology (AV equipment, smart boards, speaker systems, and student response systems using “clickers”) is preferred. 
• Advanced competency in Windows operating environment using MS Office applications (Word, Excel and PowerPoint), e-mail and internet programs. Some knowledge of MAC preferred.
• Work hours mostly will be Monday-Friday 12:00NN-8:00PM and rotating weekends.

Interested candidates must submit a cover letter and resume’ with salary requirements to: resumes@mariacollege.edu with “Computer & Network Support Technician” in the subject line.

Maria College is a nonprofit, independent, coeducational institution which does not discriminate in its enrollment or employment practices for any reason including race, sex, color, national origin, creed, sexual orientation, mental or physical disability, or any other characteristic protected by state, federal or local laws and ordinances. Information about the services, activities and facilities accessible to students or prospective students with disabilities regarding Title 504 may be obtained in Accessibility Services in Mercy Hall at (518) 861-2508; information about the services, activities and facilities accessible to employees or prospective employees with disabilities regarding the Americans with Disabilities Act may be obtained from Rosa Lyn Vazquez, Human Resources Manager at (518) 861-2580.

Purpose of role:  Receiving specific direction from the Assoc. VP for Student Affairs, the position is accountable for providing direct and customized academic writing, reading, listening, and speaking assistance to the ELL student population enrolled at Maria College.  Additionally, the position functions within an administrative capacity by helping with data tracking, drafting reports, scheduling, and other clerical duties.  Finally, the position is responsible for implementation of supplemental academic programming designed specifically to bolster student success for ELL students.

Key Tasks and Activities:

·         Assist and facilitate the academic success of Maria College students through one-on-one and group tutoring – specifically as it relates English Language development, comprehension, and usage.

·         Assist in developing and implementing supplemental academic programming aimed at bolstering the student comprehension of classroom material related to reading comprehension and writing as well as preparation for examinations crucial to program advancement. 

·         Consult and coordinate with faculty to provide targeting support to ELL learners identified as at-risk for non-completion.

·         Conduct in-class presentations and participate in recruitment events, as assigned.

·         Keep appropriate documentation and records consistent with Student Affairs and College procedures.

·         Participate in the Department of Student Affairs by attending meetings, events, contributing to the development of initiatives, communication, and department-wide activities.

·         Carry out other assigned duties to Student Affairs as required, and commensurate with the level of the position.

Key Outputs/Deliverables:

·         One-on-one and group tutoring.

·         Client reports for tutoring sessions indicating positive experience and learning outcomes.

·         Academic support workshops and related activities.

·         End of the year area updates.

·         Production of study materials as needed.

·         Research projects as assigned.

Minimum Qualifications/Experience/Licenses:

·         Bachelor’s degree in ESOL, Education or related field and/or one of the following certifications: TESOL, TOEFL, TEFL, TSEL, CELTA, DELTA, or TKT.

·         At least two years’ experience with academic tutoring is required.

·         Experience in working with diverse and/or underrepresented student populations.

Preferred Qualifications/Experience/Licenses:

·         Master’s degree in ESOL, Education or related field with one of the following certifications: TESOL, TOEFL, TEFL, TSEL, CELTA, DELTA, or TKT

·         3-5 years’ experience with academic tutoring.

·         Prior teaching experience in higher education.

·         Experience in working with immigrant and refugee populations.

Work Schedule Requirements:

·         Varying schedule throughout week.  However, some evening and weekend work is required.

·         Up to 20 hours per week.

Salary: $25.00 per hour

Interested candidates must submit a cover letter and resume’ to: resumes@mariacollege.edu with “ELL Academic Success Coach” in the subject line.

Maria College is a nonprofit, independent, coeducational institution which does not discriminate in its enrollment or employment practices for any reason including race, sex, color, national origin, creed, sexual orientation, mental or physical disability, or any other characteristic protected by state, federal or local laws and ordinances. Information about the services, activities and facilities accessible to students or prospective students with disabilities regarding Title 504 may be obtained in Accessibility Services in Mercy Hall at (518) 861-2508; information about the services, activities and facilities accessible to employees or prospective employees with disabilities regarding the Americans with Disabilities Act may be obtained from Rosa Lyn Vazquez, Human Resources Manager at (518) 861-2580.

Major Duties and Responsibilities:

• Coordinate with clinicians at the clinical site to make student assignments
• Reinforce on campus nursing education in the clinical setting, such as nursing skills and critical thinking.
• Ensure effective evaluations of student performance in the clinical setting
• Grade student clinical assignments
• Assist students in applying knowledge to clinical practice
• Ability to work effectively with diverse faculty, staff, and student body
• Uphold the mission of the college in practice
• Promote evidence-based practice.
• Maintain current knowledge of the nursing curriculum, policies, and requirements.
• Maintain clinical competence and knowledge in area of expertise.
• Function with professional accountability in clinical settings.
• Create a clinical climate that promotes positive student learning.
• Serves as a role model for professional nursing for students
• Ensure the delivery of a high level of professional nursing care to patients and clients.
• Cultivate and maintain effective working relationships with Maria College nursing department and clinical partner staff, and others in the clinical setting.
• Support the mission of Maria College and represents this in the delivery of compassionate care.

Qualifications:

• Current unencumbered NYS Nursing License
• Clinical competence and knowledge in area of expertise.
• Master’s Degree in Nursing from an accredited college or university

Salary: $65.00 per hour

Interested candidates must submit a cover letter and resume’ to: resumes@mariacollege.edu with “Nursing Clinical Adjunct” in the subject line.

Maria College is a nonprofit, independent, coeducational institution which does not discriminate in its enrollment or employment practices for any reason including race, sex, color, national origin, creed, sexual orientation, mental or physical disability, or any other characteristic protected by state, federal or local laws and ordinances. Information about the services, activities and facilities accessible to students or prospective students with disabilities regarding Title 504 may be obtained in Accessibility Services in Mercy Hall at (518) 861-2508; information about the services, activities and facilities accessible to employees or prospective employees with disabilities regarding the Americans with Disabilities Act may be obtained from Rosa Lyn Vazquez, Human Resources Manager at (518) 861-2580.